About Us – Beauty First Spa

Meet Nazia Surti

In 2012 Nazia founded Beauty First with a simple mission: to create a pink-tastic paradise for women to primp, pamper, and pretty themselves to perfection. It all started with brows. She knew the eyes said it all and thought of brows as a way to bring them to life while adding a pop of personality and framing the face. For Nazia, it was all about helping women look and feel their absolute best with brows done by the very best: her! From shaping to sculpting and everything in between, it’s no surprise it wasn’t long until Nazia was given the title of resident brow queen by her clients. It was then she knew was ready to take the next step. Going from a kiosk in Burlington Mall to opening her first storefront in 2013, Nazia never lost sight of her mission. With no set of brows styled too barren or too bushy, she continued to build her empire by expanding into local malls before franchising Beauty First in 2020. Today, with over 10 locations throughout the GTA, Beauty First offers brow-based beauty services to its clients and so much more. Think facial treatments, hair removal, lash care, a range of exclusive products, and membership perks too good to pass up. Continuing to oversee staff development and customer satisfaction, you can bet Nazia is all about Beauty First’s brand evolution and expansion. Beyond launching new services and products, Nazia wouldn’t be a queen without knowing how to lead her court. It’s why she continues to coach staff with her tried and true techniques that deliver ultimate results every time. In fact, you can be sure any service or product provided by Beauty First has received Nazia’s royal seal of approval. It’s why Beauty First continues to do today what it did all those years ago: bridging beauty services alongside accessible, quality treatments and care with its own unique flair.


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Mission

Beauty First Spa is committed to giving our guests an inclusive, unique experience at every visit to one of our spas. Our employees strive to build meaningful relationships with each and every one of our guests to ensure we are always prioritizing their needs. Being a woman-owned business, we are proud of our family-driven values and strive to provide compassion and exclusivity to all of our guests and employees.

Vision

At Beauty First, we want to empower women and encourage them to embrace their inner and outer beauty. We want every client to walk out of our spas feeling confident and powerful. The happiness of our guests is our priority, and it’s what keeps our guests coming back to us.

Career Opportunities

We believe our team is what makes our work worthy! Prioritising individual satisfaction, coupled with a nurturing atmosphere for your talent is what we consider our strength. We are looking for people who love the beauty industry and can be good ambassadors for the Beauty First brand. For employment inquiries, please email your resume to: Email your resume to the hiring manager at beautyfirst@beautyfirstspa.com

ESTHETICIAN

    Join the growing team of Beauty First Spa. We are seeking Esthetician's with a passion for beauty.

  • Must know Threading.
  • Knowledge of skin and facial treatments.
  • Knowledge of Eyelash Extension.
  • Familiar with Waxing.
  • Familiar with Esthetician's salon, Beauty shop or aesthetic service.
  • Good communication skills.
  • Provide general information to customers on beauty products, advise on beauty products suited to customers' coloring and skin type, apply make-up on customers and apply make-up on models.
  • Sell establishments products, provide product demonstrations, Schedule and confirm appointments, Perform cashiering duties.
  • Repetitive tasks, Attention to detail, Standing for extended periods, Hand-eye coordination.
  • Team player, Client focus, Effective interpersonal skills.
  • Able to work flexible work hours and weekends.
  • Secondary (high) school graduation certificate or equivalent experience.
  • 7 months to less than 1-year experience.
  • Criminal Record Check.
  • Email your resume to the hiring manager at rizwan@beautyfirstspa.com

CUSTOMER SERVICE REPRESENTATIVE

    Beauty First Spa is looking to hire a Customer Service Representative for our location! Overview Beauty First Spa is committed to giving our guests an inclusive, unique experience at every visit to one of our spas. The happiness of our guests is our priority, and it’s what keeps our guests coming back to us. Our employees build meaningful relationships with each one of our guests to ensure we are always prioritizing their needs. Major Responsibilities

  • Greet customers warmly and act as a first point of contact for customers.
  • Engage in incoming and outgoing calls to Pre-book future appointments.
  • Experience in cash handling.
  • Answering phones and working different shifts and weekends.
  • Learn about the products inside and out to be able to answer any questions from customers.
  • Resolve customer complaints/queries via phone, email, mail, or social media.
  • Assist with placement of orders, refunds, or exchanges.
  • To handle multiple tasks and Utilize computer technology to manage day to day business.
  • Various administrative duties as required.

  • Experience & Skills Required

  • High-school diploma.
  • Excellent verbal and written communication skills.
  • Passion for finding solutions and providing the best possible customer experience.
  • Ability to multitask and communicate with multiple customers at one time.
  • Extremely strong conversational phone skills.
  • Minimum 1-year customer service-related experience.
  • Salon/Spa experience is considered an asset.
  • Present a fashion forward appearance.
  • Able to work flexible work hours and weekends.
  • Criminal Record Check.
  • Teamwork skills.
  • Familiar with Esthetician's salon, Beauty shop or aesthetic service.

  • Job Types: Full-time, Permanent

    Salary: $16/Hourly

    Location: Oakville, ON

    Email your resume to the hiring manager at rizwan@beautyfirstspa.com

FRANCHISE MARKETING ASSISTANT

    We are looking for a strategic Franchise Marketing Assistant and growth architect with broad-based knowledge in all areas of franchising development. You will be tasked with developing and leading the rollout of the company’s franchise program regionally and nationally including onboarding and training. You will also contribute strategic planning, operations, and marketing expertise.

    Essential Job Functions

  • Acts as the primary first contact for franchisee candidate inquiries, franchise conventions, franchise sales consultants and vendors, providing responsive support and excellent customer service.
  • Build and oversee awareness and lead generation campaigns across all channels including email, website, and landing page updates, paid search, and social media.
  • Ensure prompt follow up on Franchising leads, ensuring that the franchisees are kept up to date on the status.
  • Adhere to the guidelines and instructions of the Business Development team, assist with generating Letters of Intent, franchise agreements, and getting them executed in the proper timeframes.
  • Assist in managing diverse marketing and advertising tools for franchise sales marketing campaigns such as mass emailing campaigns, web based media (website, social media, etc.) and print media.
  • Assist in Market research (demographic, competition, and business potential), offer creative ideas to further streamline business development and/or administrative practices.
  • Manage the franchise sales website to ensure information is always up to date and continually optimize to convert leads- create landing pages, forms, and calls to action; update content and help optimize pages with backlinks and SEO-rich content that supports key targets.
  • Participate in Franchise Trade shows to represent the brand and develop new leads.
  • Performs all other related duties as assigned, which will evolve with time.

  • Required Skills

  • At least 2 years of experience in a similar role.
  • A post secondary degree in Business Administration, Sales, Marketing or equivalent, or relevant work experience.
  • Strong computer skills including Excel, Word, PowerPoint, Outlook.
  • Strong proficiency and understanding of Google Ads, Google Analytics, Facebook Ads & Business Manager.
  • Proven experience in digital marketing including Paid Search, Social, Display, and Affiliate marketing.
  • Exposure in cold calling for business-to-business (B2B) phone sales, inside Sales Position or door to door or trade show or social media sales (e.g., LinkedIn/WhatsApp/ Facebook/ Instagram).
  • Exceptional prioritization and time-management skills, extremely organized, and remarkable at driving results with limited supervision.
  • You enjoy working in a team environment including listening, building relationships, and solving problems.
  • You can travel within Canada and the United States, to attend events, as needed.
  • Able to handle a fast-paced environment, high volume of activity, and a deadline driven focus that remains composed under pressure.
  • Franchise development experience with a proven record of leading successful franchise development; experience converting single unit franchise-based organization to multi-unit territorial franchise rights a plus.

  • Experience

  • Franchise sales & development : 2 years .
  • Digital Marketing: 2 years.

  • To apply, please email your resume to the Hiring Manager

    Email your resume to the hiring manager at rizwan@beautyfirstspa.com

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