Return Policy

Item Return Policy
Products Refund within 60 days
Services No Refund or Credit
Packages / Membership No Refund, No Credit, No Exchange, Non-Transferable
Gift Cards No Refund or Exchange

What is your return policy?

60-Day Money Back Guarantee* We want you to be 100% satisfied with your purchase, and stand by the quality of our products. Should you for any reason be unhappy with your purchase we will issue a refund to your credit card or exchange an unsatisfactory product for another one if returned within 60 days.

How do I place a return or exchange?

To return or exchange an item, please reach out to our Customer Care Team at with your order number and specify which products you wish to return. We will provide you with a prepaid shipping label to mail those items to our returns center. Please note that single-use products are only eligible for return if they are new and unused.

Do I need a return slip?

In an effort to reduce waste, we do not include return slips in your order. Simply email us at and our Customer Service Team will be happy to help you place your return.

How long does it take to process a return?

Please allow 5-7 business days for your return to arrive at our returns center. After your return is received and inspected, we will initiate a refund which will be credited back to your original form of payment (typically 3-7 business days).

What should I do if I receive the wrong product?

Contact our Customer Service Team at and we’ll be sure to make it right!

Products on sale during promotions and certain promotional items are often not eligible for return/refund.

Unfortunately, we do not accept returns on international orders and shipments.